Coronavirus Update for the Oregon Coast

Information regarding the state of travel along the Central Oregon Coast (Lincoln County).

Important information to be aware of.
    • Online booking and phone reservations are available.
    • Businesses and dining are open under currently applicable guidelines.
    • The Chinook Winds casino and Spirit Mountain Casino are open.
    • Beaches are open.
    • Pools and common areas are open.  Each HOA will post guidelines onsite for use of these areas.
    • The private hot tubs at Pacific Winds are open for use.
    • The cleaning services are giving extra attention to each condo per guidance from the VRMA, CDC and Lincoln County.
As more information becomes available about the reopening effort,  it will be posted to this page.
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Introducing Keystone’s ‘CleanVacaStay’ Program!

Keystone’s ‘CleanVacaStay’ program is designed to enhance the already in place best practices for cleaning and sanitizing the homes we manage to promote a healthy and safe environment for our guests. Following suggested guidelines from the VRMA, CDC and the ORLA, our program includes:

    • Extra disinfection of the most frequently touched areas including light switches, door handles, remotes, thermostats and more.
    • Continued best practices for cleaning linens, blankets, etc. before and after each guest’s stay.
    • Notes in our check-in instructions including suggested items guests should bring when enjoying our homes.
    • Contactless check in will continue to be available for our guests. This includes not having to find a front desk, but instead using your check-in instructions to access a lockbox next to the front door to retrieve your key and access the vacation home.
    • Continued collaboration with the homeowner associations (HOA) of the Village at North Pointe and Pacific Winds regarding cleaning of common areas and posted notices for guests.

Keystone Vacation Rental’s will continue to develop and refine our ‘CleanVacaStay’ program and explore new options and technologies as we strive to provide unmatched hospitality at the Oregon Coast.

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COVID-19 Cancellation Policy Updates

During this unique and uncertain time for travel at our vacation rentals in Lincoln City and Depoe Bay, Oregon, we would like to clarify questions guests have been asking regarding upcoming reservations.

Our hope is that for guests that would still like to enjoy the Oregon Coast in the near future, we can eliminate some of the uncertainty regarding travel restrictions and the impact of the standard cancellation policy in the decision-making process. Keystone Vacation Rentals will continue to adjust these policies with that hope in mind.

Below is a summary of the most recent temporary updates to the standard cancellation policies noted in the rental contracts received by guests when their reservation was confirmed (generally found in a PDF attachment to the confirmation email).

    • If for some reason travel is still prohibited during a guest’s stay dates (force majeure conditions), the cancellation policy will be updated to allow for cancellations with full refunds.
    • For reservations, including recently placed reservations, with arrival before August 31st, 2020 the reservation cancellation policy will be updated in accordance with new information from local and state officials.  At this time, we should begin normal short term rental operations June 1st, 2020.

Please note the temporary updates to the cancellation policy will change in accordance with new information and policies received from local and state officials. All changes are at the discretion of management and we will do our best to accommodate each guest based upon the information available at that time.

The management of Keystone Vacation Rentals understands the uncertainty regarding future travel and will continue to do our best to ensure each guest’s concerns are handled as quickly as possible.

Please use our contact us form to reach us with any questions. Our phone lines have been overwhelmed and emails receive the timeliest responses.

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Frequently Asked Questions

What precautionary steps are being taken by the cleaning services when the vacation rentals are prepared for occupancy?

In accordance with the already in place best practices for cleaning and in an effort to promote a healthy and safe environment, the cleaning services are sanitizing the vacation rentals between each guest’s stay which does include door handles and other similar surfaces.

See our FAQ page for more commonly asked questions.

Which Depoe Bay condo should I rent?

One of the questions we get asked often is “Which condo should I book in Depoe Bay?” Keystone Vacation Rentals manages condos at the Village at North Pointe complex, as well as two independently owned condos. Which condo is best for you depends on your needs and desires.

All condos in Depoe Bay have some fabulous standard amenities, like gas fireplaces, free wireless internet, and in-unit laundry facilities.

Guests at our Snuggle Inn and Snuggle Up properties have fabulous ocean views and the privacy that comes from being a few blocks from the beach.

Guests at the Village at North Pointe have access to a clubhouse with a community hot tub, pool, fitness facility and 19-seat movie theater. All condos at the Village at North Pointe also feature large oceanfront decks or patios.

The primary differences between Depoe Bay condos are:

  • Oceanfront or ocean view

  • Condo size

  • Floor level

Ocean Front vs Ocean View

The Village at North Pointe condos are all oceanfront, while the Snuggle Inn and Snuggle up are located a few blocks from the beach on the east side of Highway 101. Beach access from both properties is approximately a mile down the highway.

Hot tip: You can preview the view from each unit in the pictures on each vacation rental listing.

Condo size

The Village at North Pointe has one, two and three bedroom condos available. The Snuggle properties are both two bedrooms, two bathrooms. Properties range in size from 837 square feet to over 1700 square feet. The size variance between our Depoe Bay condos means that there are units perfect for couples seeking privacy, families with children, and getaways with friends.

Floor Level

The Village at North Pointe has an elevator to all floor levels, with exception of a private top floor condo that requires walking one flight of stairs. The Snuggle Inn and Snuggle Up are accessible by stairs. All condos have excellent views, and floor level is primarily a personal preference.

Which feature is most important for your vacation rental? Do you have a favorite condo in Depoe Bay?