Frequently Asked Questions
All promotions exclude holiday nights unless otherwise noted. Promotional rates do not include taxes and fees. Offers valid on qualifying reservations. Keystone Vacation Rentals reserves the right to discontinue or change the promotions at any time. Void where prohibited by law or otherwise restricted. Offers cannot be combined unless otherwise stated. Discounts may not be applied to previously confirmed reservations.
There is no refund for early departures. Collected money is non-refundable unless the rental unit becomes unfit for habitation as deemed by Management. Under no circumstances shall the Guest be able to determine if a rental unit is unfit for habitation.
To protect against cancellations caused by certain unforeseen events, such as illness, we recommend that Guests purchase travel insurance to assure refund of monies paid due to the unforeseen.
Please note reservations placed more than two (2) months before the arrival date and/or during holiday/peak time periods may be subject to a 45 day cancellation policy. Please contact a reservation specialist for more information.
Guests staying at the Pacific Winds complex in Lincoln City, Oregon should note that only one vehicle per party is allowed to park in the garage parking located under the building. Additional parking can be found in the north parking lot, several parking spaces located near the front entrance of the complex and along the street. The New Pacific Winds HOA does not allow boats, trailers, RVs, etc. to park in the garage or on premises. Boats, trailers, RVs, etc. may be parked on the street.